Information we collect
When you contact us, book an appointment, or use our home healthcare services, we may collect your name, phone number, email, address, age, and basic medical or care-related details you choose to share.
We may also collect technical information such as IP address, device type, and browser when you visit our website, used only to improve experience and security.
How we use your information
To schedule visits, dispatch caregivers, and provide nursing, physiotherapy, residential, daycare, or respite care services.
To communicate appointment confirmations, care updates, billing details, and answer your inquiries.
To improve our services, train our team, and comply with applicable Bangladeshi laws and medical regulations.
Confidentiality of health information
All medical and personal care information is treated as strictly confidential. Access is limited to authorised caregivers, nurses, and supervisors directly involved in your or your family member’s care.
Sharing of information
We do not sell or rent your personal data. Information may only be shared with hospitals, physicians, or emergency services when necessary for your care, or when required by law.
Data security
We use reasonable administrative, physical, and digital safeguards to protect your information from unauthorised access, alteration, or disclosure.
Your rights
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond within a reasonable time, subject to legal and operational requirements.
Contact us
For any privacy-related question, email info@greencarehomesbd.com or call +880 1992-869025.